Last updated on July 6th 2023
1.1. Sizzling Saffron Restaurant offers delivery services for certain products, including meals and merchandise.
1.2. Delivery services are available within a specified area around our restaurant location in Badlapur. Please check our website or contact us to confirm if we deliver to your location.
2.1. Orders can be placed online through our website, by phone, or in person at the restaurant.
2.2. Once your order is placed, you will receive a confirmation email or message with the details of your order and an estimated delivery time.
2.3. Orders are processed in the order they are received. During peak hours or special events, processing times may be longer.
3.1. We strive to deliver your order within the estimated delivery time provided at the time of order confirmation.
3.2. Delivery times may vary based on factors such as order volume, weather conditions, and traffic. We will do our best to notify you of any significant delays.
4.1. Delivery charges are calculated based on the distance from our restaurant to the delivery address and will be displayed at checkout.
4.2. From time to time, we may offer promotions or discounts on delivery charges. Please check our website for current offers.
5.1. Our delivery staff will deliver your order to the address specified at the time of placing the order.
5.2. Please ensure that someone is available to receive the delivery at the specified address. If no one is available, our delivery staff will attempt to contact you. If the delivery is unsuccessful, you may need to arrange for re-delivery or pick up the order from our restaurant.
6.1. We take great care to ensure that your order is packaged securely to prevent damage during transit.
6.2. If you receive an order that is damaged or incorrect, please contact us immediately so we can resolve the issue.
7.1. If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request.
7.2. Once an order has been dispatched, it cannot be canceled or changed.
8.1. If you are not satisfied with your order, please contact us within 24 hours of delivery to discuss a refund or replacement.
8.2. Refunds will be processed using the original payment method and may take up to 10 business days to reflect in your account.